Support Center

During the transitional period of launching the new site we are still migrating data. If you login to your account and are missing your Food Handler Card or a previous test, please submit a support request and we will take care of the issue as soon as possible.

We value our customers and appreciate your understanding as we continue to provide a better tool for obtaining your Food Handler Card.

Thank you!
eFoodcard Customer Support

You must retake the eFoodcard.com certificate program. Please login to your account and study the course, take the test and pay the fee. After you pay the fee, click the "Print Card" button to print your new food handler card.

The process is simple! Just create an account at eFoodcard.com, study the manual, (if required in your state, you must complete the course first), pass the test and print your food handler card. You won't pay anything until you pass.

No. You only have the option to pay after you successfully pass the test.

Please log into your account at eFoodcard.com and follow the steps to make a payment. Once your payment is approved, you simply print your food handler card from the website.

It's easy! Just log in to your account at eFoodcard.com and click the "Print Card" button. You may reprint your food handler card for FREE anytime while your card is valid.

No! Reprints are always FREE while your food handler card is valid.

We keep track of this for you! As long as you keep your email address up-to-date so that we can reach you, we'll send you reminders starting 3 months in advance.

Yes, someone else may make payment. Please have them fill in their credit card information after you successfully pass the test.

Yes, you may pay for as many people as you want with one credit card. Just fill in your credit card information after the user has successfully passed the test.

Please fill out the online Corporate Account sign-up form or call us at 1-888-243-0222.

Sorry, no. We do not mail food handler cards. Once you pass your test and pay the fee you may simply print your card from the website.

Students are expected to adhere to and practice the Student Code of Ethics while using or participating in the eFoodcard program. If you are found to be in violation of the Student Code of Ethics, eFoodcard may revoke your food handler card. You can find the Student Code of Ethics in the Terms of Use located at the bottom of the page.

If for any reason a refund is granted, your account will be deactivated.

You can make a suggestion, complaint or appeal by using the Customer Support link.

Some Arizona counties have additional fees associated with their food handler card. After you obtain your food handler certificate from eFoodcard.com, please check with your local health department for further information to obtain their food handler card.

A food handler card from eFoodcard.com is valid in the state of Arizona for 3 years from the date of successful test completion.

Some Arizona counties have additional fees associated with their food handler card. After you obtain your food handler certificate from eFoodcard.com, please check with your local health department for further information to obtain their food handler card.

In Arizona, you must answer 28 out of 40 questions correctly in order to pass the test with a minimum score of 70%.

Yes, eFoodcard.com is approved by the American National Standards Institute to provide food handler training in the state of Arizona. eFoodcard does not train in Coconino County.

All food service workers in Arizona are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in Arizona, you need a food handler card.

Yes, eFoodcard.com is approved by the American National Standards Institute to provide food handler training in the state of California except Riverside, San Diego and San Bernadino Counties.

Yes, eFoodcard.com is the new CAFoodcard.com.

A food handler card from eFoodcard.com is valid in all of California except Riverside, San Diego and San Bernadino Counties for 3 years from the date of successful test completion.

In California, you must answer 28 out of 40 questions correctly in order to pass the test with a minimum score of 70%.

All food service workers in California are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in California, you need a food handler card.

Yes, eFoodcard.com is the new ILFoodcard.com.

A food handler card from eFoodcard.com is valid in the state of Illinois for 3 years from the date of successful test completion.

In Illinois, you must answer 28 out of 40 questions correctly in order to pass the test with a minimum score of 70%.

Yes, eFoodcard.com is approved by the American National Standards Institute to provide food handler training in the state of Illinois.

All food service workers in Illinois are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in Illinois, you need a food handler card.

Yes, eFoodcard.com is the new ORFoodcard.com.

A food handler card from eFoodcard.com is valid anywhere in the state of Oregon for 3 years from the date of successful test completion.

In Oregon, you must answer 15 out of 20 questions correctly in order to pass the test with a minimum score of 75%.

Yes, eFoodcard.com has been approved by the Oregon State Department of Health Services to offer training on the Internet.

All food service workers in Oregon are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in Oregon, you need a food handler card.

Yes, eFoodcard.com is the new Texasfoodcard.com.

Some Texas cities and counties have additional fees associated with a food handler certification. After you obtain your food handler card from eFoodcard.com, please check with your local jurisdiction for further information, or visit our Additional Fees page.

A food handler card from eFoodcard.com is valid in any Texas county for 2 years from the date of successful test completion.

Some Texas cities and counties have additional fees associated with food handler certification. Please check with your local jurisdiction for further information, or visit our Additional Fees page.

In Texas, you must answer 28 out of 40 questions correctly in order to pass the test with a minimum score of 70%.

Yes, eFoodcard.com has been approved by the Texas State Department of Health Services to offer training on the Internet.

All food service workers in Texas are required to obtain food handler training and a food handler card. If you are involved with preparing and/or serving food in Texas, you need a food handler card.